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Water Turn On and Off

Residents may schedule to have their water turned on or off for reasons such as plumbing repairs or seasonal use.

Contact Information : OCWA at 1-866-775-7712

Appointments are required 1 business day in advance in order for crews to schedule the work.

Water shut offs will be completed the same day only if it is due to an emergency. The after hours fee may be applied for same day service.

Fee Structure

Regular Business Hours: (Monday to Friday 7:30 a.m. to 4:00 p.m.)

  • $35.00 Turn On / $35.00 Turn Off

After Hours: (Monday to Friday after 4:00 p.m., weekends and statutory holidays)

  • $100.00 Turn On / $100.00 Turn Off 

Schedule your Water Turn On/Off in advance.

Seasonal Water Connections

Some properties in the Grandview Beach, Paradise Point and Robins Point areas are entitled to water being turned on and turned off once per year at no charge. These cases are limited to specific grandfathered properties that have seasonal quality plumbing on private property. These properties pay the same full water rates as all other water users.

The water turn on will be by appointment on weekdays after April 1. All seasonal water services will be shut off on or soon after November 10, or earlier upon request.

Residents wishing to book an appointment to have their water turned-on, may do so by calling Tay Township Operational Services during regular business hours Monday to Friday 8:30 a.m. to 4:30 p.m. at 705-534-7248 ext 230 OR 255.

If you have any further questions or concerns please contact OCWA at 1-866-775-7712