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Construction and Maintenance

Contacts

Bryan Ritchie
Manager of Roads and Fleet
The Corporation of the Township of Tay 450 Park Street, PO Box 100 Victoria Harbour, Ontario, Canada L0K 2A0
Map this Location.
T. 705-534-7248 x242
Toll Free: 1-800-281-8869
F. 705-534-4493
E-Mail the Manager of Roads and Fleet


The safety of our roads and infrastructure is very important to us. If you have a question or concern, please feel free to contact us.

Road Maintenance:

Potholes:

What is a pot hole?

A pot hole is a type of failure in a road surface that typically is caused by a combination of traffic and water saturating the soil material under the road.

On a paved road during a freeze thaw cycle, the water will expand causing the road to crack. This then allows more water to enter the base material causing further loss of material. Eventually, the asphalt layer over these divots collapses, creating potholes. Similarly, a gravel road may become saturated with water and as vehicles travel over the surface the finer materials in the gravel are lost allowing a pot hole to develop.

Should you notice a pothole that needs immediate attention, please contact the Operational Services at 705-534-7248 providing the following information to assist crews in locating the pothole:

  • Name of street
  • Direction and lane (i.e., northbound, right lane)
  • Address of the closest building to pothole
  • Cross street information, if available
  • Size of pothole

Who is responsible for repairing pot holes?

The responsibility to ensure roads are in a good state of repair is Township of Tay. Roads are classified (Class 1 to 5) based on traffic volumes and speed. Each class of road has a specified number of days in which to make repairs.

Submitting a pot hole claim?

When making a claim against the Township of Tay for pothole damages, it is important to note that the Township will not be responsible for your property damage if it has met the Provincial "Minimum Maintenance Standards for Municipal Highways" (MMS), Ontario Regulation 239/02: MINIMUM MAINTENANCE STANDARDS FOR MUNICIPAL HIGHWAYS, as amended by Ontario Regulation 366/18.

You are required to submit a claim within 10 days of the date of the incident.

What if your claim is denied?

If records show that MMS service levels were met, your claim will be denied. The Town will outline the results of the investigation in a letter and provide you with the report that justifies the denial.

It is important to know that the majority of property damage claims made against the Township of Tay are denied as the Township regularly meets or exceeds the standard levels of service.

Grading of Road:

Gravel roads and shoulders are graded throughout the Township on an as required basis.  If you feel your road could use grading, please contact the Public Works Department at ext. 230 or ext. 255. When calling please provide:

  • Location

We will also need your name and telephone number in case there are any questions.

Construction - Water and Sanitary Main Replacement

Water and sanitary main improvements are considered capital projects and are included in the annual capital budget based on the condition, structure, age, main breaks/repairs, the amount of complaints received and available capital funding.

Sanitary mains that are identified to be repaired and/or replaced can be as a result of a build- up of grease, calcite and roots, sealing of joints, cracks and punctures and can result in a replacement of small sections of sewer main where necessary.

Watermains that are identified to be repaired and/or replaced can be as a result of cracks, punctures and sealing of joints and can result in a replacement of small sections of watermain where necessary.

Construction - Road Replacement:

Road improvements are considered capital projects and are included in the annual capital budget based on the condition, hazard, traffic volume, maintenance demand and environment.

We ask that residents respect road closures that are in place during construction.

If you have a question or concerns pertaining to road replacement, please contact the Manager of the Roads & Fleet in writing or, call 705-534-7248 ext. 242.

Road Construction and Maintenance is a priority to ensure the safety of Tay Township roads.