Contacts
The safety of our roads and infrastructure is very important to us. If you have a question or concern, please feel free to contact us.
The purpose of road surface maintenance is to repair and respond to road surface deficiencies before they cause larger and more costly repairs. Key road surface maintenance activities include:
Should you notice a pothole that needs immediate attention, please visit the online portal MyTay.ca or contact Operational Services at 705-534-7248 providing the following information to assist crews in locating the pothole:
Street Sweeping
Street sweeping occurs in the spring after the winter maintenance season has ended (typically the middle of April), and removes dirt and debris that has accumulated through the winter season .Street Sweeping is a multistep process. Township roads crew perform a first pass on municipal roads to collect accumulated sand and debris. A second pass is then completed by a contractor to remove any leftover sand and fine materials. This second pass may not immediately follow the first pass.
Please note: Street Sweeping for spring 2022 has been completed.
The purpose of roadside maintenance is to keep roadside areas in a tidy and safe condition. Roadside operations consist of:
Street |
From |
To |
Lumber Road |
Ellen St |
Victoria St |
Donahue Street |
Duckworth St |
End |
Duckworth Street |
Donahue St |
Lumber St |
Park Street |
Lions Ct |
Richard St |
Lions Court |
Park St |
End |
Winfield Drive |
William St |
End |
Mountain Avenue |
Cherry St |
Elm St |
Coldwater Rd |
Tay Shore Trail |
Hazel St |
Hogg Valley Road – Double Surface Treatment |
Ron Jones Rd |
Old Fort Rd |
Hogg Valley Road – Double Surface Treatment |
Old Fort Rd |
Rumney Rd |
Old Penetanguishene Road (50/50 with Tiny Township) |
HWY 93 – Ebenezer SR/ Forget Road |
Subway Rd |
Sandhill Road (Tendered with Penetanguishene) |
Vasey Road |
2000m North |
St. Mary/Florence Street (100m) |
Jephson Street |
End |
Fowlie Street (120m) |
Victoria Street |
Lily Street |
Victoria Street |
Lumber Road |
Fowlie Street |
2021 Completed Asphalt and Gravel Work
Drainage and Structure Maintenance
The purpose of drainage and structure maintenance is to prevent flooding by directing surface water to appropriately maintained outlets such as culverts, ditches, bridges, and catch basins, and storm water management ponds.
Sidewalk Maintenance
Sidewalks are inspected each summer for hazards and damage; replacement of damaged sidewalk panels typically takes place in the fall.
Sign & Streetlight Maintenance
All signs are inspected yearly for reflectivity and stability of the posts and mounting hardware. Signs are replaced as needed base on inspections and ongoing monitoring.
Streetlight functions are reviewed yearly (typically at night in the fall) to ensure all streetlights are functioning properly. Streetlights that are not functioning can be reported to the municipality by calling 705-534-7248.
Road Patrol
In accordance with the Ontario Minimum Maintenance Standards, all roads within the municipality are patrolled based on the road classification which determines the frequency based on speed and volume. During road patrol, numerous roadway characteristics are monitored to ensure a safe and efficient transportation system.
Line Painting Program
The municipality has a program in place to refresh and maintain pavement markings. Line Painting typically occurs in the spring after street sweeping activities have been completed and the temperature and weather are consistently above 10 degrees Celsius..
If your vehicle inadvertently drives over the fresh undried paint, paint may end up on the vehicle. In the unfortunate event this occurs, please be advised due to insurance laws, Tay Township does not directly pay any claims related to vehicle damage. It is recommended that you submit a claim through your insurance and they will review and assign fault as appropriate.
Traffic Control
Starting in the spring and running to the fall the municipality undertakes a traffic counting program. This program provides valuable information to staff regarding changes to vehicle volumes and is used to review roadway classifications as it pertains to the minimum maintenance standards.
Township of Tay Operational Services Department
Administrative Assistant Administrative Assistant
April Roper Alexandra Matthews
705-534-7248 x230 705-534-7248 x255
aroper@tay.ca amatthews@tay.ca
Submitting a pot hole claim?
When making a claim against the Township of Tay for pothole damages, it is important to note that the Township will not be responsible for your property damage if it has met the Provincial "Minimum Maintenance Standards for Municipal Highways" (MMS), Ontario Regulation 239/02: MINIMUM MAINTENANCE STANDARDS FOR MUNICIPAL HIGHWAYS, as amended by Ontario Regulation 366/18.
You are required to submit a claim within 10 days of the date of the incident.
You can print and fill out this form and return it to the Drop Box located outside the front doors of our Municipal Office located at 450 Park Street, Victoria Harbour.
What if your claim is denied?
If records show that MMS service levels were met, your claim will be denied. The Town will outline the results of the investigation in a letter and provide you with the report that justifies the denial.
It is important to know that the majority of property damage claims made against the Township of Tay are denied as the Township regularly meets or exceeds the standard levels of service.
This section was updated on June 14, 2022.